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Can Open Source CRMs Track Customer Interactions?

williamchan
   Posté le 23-10-2025 à 09:14:01   

Open-Source CRMs can track customer interactions across multiple channels. They let businesses see emails, chats, social media messages, and calls in one place. These CRMs show clear dashboards to check engagement and sales. Open Source CRMs help teams understand customers better and send personalised follow-ups. They also work with other apps to save time. Overall, these CRMs give a low-cost and simple way to manage all customer interactions efficiently.